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Everything you need to know about booking, setup, safety, and making your event absolutely unforgettable.

5.0/5.0 Ratings!

Logistics

Delivery & Setup

Texas Jump-n-Splash handles everything — we deliver, set up, and take down all equipment. Our professional staff wear company uniforms and ID badges, and serve the entire Greater Houston area.
 
How much room do I need to set up?

You will need a minimum of a 5 ft. perimeter surrounding the bounce area. It MUST be level and clear of rocks, sticks, roots, animal waste and any other obstructions, as this could potentially puncture the inflatable bounce house!
For example, a 15′ x 15′ bounce house would need at least a 20′ x 20′ area.

How does the bounce house stay inflated?

The bounce house stays inflated with a fully enclosed blower motor unit that MUST STAY ON the entire time it is being used. The blower unit must be within 50 feet of an electrical outlet unless a generator is used.

Do I need to be home when you deliver?

If alternate arrangements are made, you will not need to be there. Any adult is permitted to make payment and/or assume the responsibility of the rental by signing our rental contract. In addition, we review all safety measures with the adult present. It is important to expect us on time, as we may have deliveries to make on the other side of town after you, and we will be unable to return if no adults are present when we arrive to deliver.

What are your set-up & pick-up times?

Unlike many other companies, we offer ALL DAY RENTALS — not just 1–4 hour windows.

📦 Drop-off: 8:00 a.m. – 11:00 a.m.
📤 Pickup: From 6:00 p.m. the same day.

Ask us about overnight rental options!

What are your delivery charges?

Delivery charges varies by area and are specified in your invoice before you pay your deposit. Delivery charges for Carnival rides are different from inflatables, delivery charges for carnival rides are by trip and range from $69-$99.

Booking

Reservations & Scheduling

How Do I Make a Reservation?
It’s simple! Call us at 832-228-4164 or visit our website at texasjumpnsplash.com to check availability. We’ll help you choose which inflatable or ride will be the most fun for your event!
Is there a deposit required?

Yes — a $50 deposit is required for all units. We just need the date, time, location of your event, and which inflatable(s) you’d like. The remaining balance is collected on the day of your event, before we set up.

Do you only rent out your inflatables during the weekend? What about the holidays?
Not at all! While most of our business is on weekends, we are absolutely open to delivering during the week and on holidays as well. Contact us to check availability for your preferred date!
Billing

Payments & Taxes

What forms of payment do you accept? +

For your convenience, we accept cash, credit cards (Visa, MasterCard, Discover, and American Express), money orders, and PayPal. Unfortunately, we cannot accept personal checks at this time.

Do you charge sales tax?
Yes — sales tax is applied to all orders. If your organization is tax-exempt, please provide the required documentation at the time of booking.
Cancellations

Weather Policy

What is your weather policy? What happens if it rains?

You may cancel or reschedule a reservation for any reason. Please note: we cannot issue credits or refunds AFTER our representative delivers the moonwalk to your event. We will issue you a credit for the total amount you paid towards your reservation, including the $50.00 deposit, valid for a rescheduled event up to one year from the original reservation date. Sometimes situations are beyond our control, and we can assist you based on your situation.

WARNING: INFLATABLE UNITS MUST NEVER BE USED WHEN WET INSIDE (except for water slides) and/or WHEN WINDS ARE 15MPH OR MORE. Inflatables become very slippery and dangerous when wet. In these situations, the inflatable unit MUST be evacuated and deflated until the winds die down and/or the rain stops. Once the storm passes, re-inflate the unit and dry off the inside before using it again.

Your Protection

Safety & Insurance

How safe are your inflatables?

Our moonwalks are constructed with quality and safety in mind. All of our units have a safety entrance/exit ramp for your protection and emergency exit flaps in the roof. Each unit comprises only the best commercial grade 18 to 21 oz. vinyl, with double and, in some cases, quadruple stitching. All of the materials used to build moonwalks are fire retardant. The windows of the bounces are made of specially designed mesh netting, which allows for easy viewing and added security. Our delivery representative will provide the recommended guidelines for safe use and a maximum number of children allowed to use the inflatable at any time. Our staff is S.I.O.T.O. Certified, where SAFETY is always first!

How many children can use the bounce house at once?

Most of our jumps accommodate 8 to 10 children under twelve. The older and larger the occupants are, the greater the risk of overcrowding and injury. We recommend no more than 4 to 6 teenagers and less than 5 adults per unit. All bouncers are equipped with stepping platforms for easy access into the unit. PLEASE supervise your guests, particularly young children, to ensure their safety and a good time. No food items, shoes, sharp or pointed items, or silly string should be allowed in any unit. Use common sense; DO NOT DEFLATE the unit while children jump inside! In case of any malfunction, exit the unit immediately and call us for advice or technical assistance.

Do you have Insurance?

Yes. Please see our Certificate of Liability Insurance under the Insurance tab.

Do you have any tips for me, this is my first time rental?
  • 1. Power must be within 50ft-100ft of the setup location. If it is further, you may be risking the inflatable not being as ‘inflated’ as it should be which is a MAJOR safety issue. If power will be past 50ft-100ft, please let us know to add a generator onto your invoice for an additional cost.

    2. For water slides, you must provide a water hose of 50ft within 50ft of the water spicket. The further you stretch the water, the slower it will be because there is less water pressure. 

    3. PLEASE do not allow more than two people on a slide at a time. If it is a dual lane slide, two can go down together, and one can go up the stairs at a time. The more weight there is on the slide, the more likelihood it will cave/not be as inflated as it should be.

    4. PLEASE do not allow more than 6 people in a standard bounce house at a time. The inflatable may become ‘soft’ and not have enough air in it due to the weight capacity being succeeded.

    5. ALWAYS reach out if you have any questions or concerns on any of our units. We are happy to help!

    6. NEVER, NEVER, NEVER allow food, drinks, candy, gum, silly string, glitter, confetti or any other foreign object in the inflatable. Food items are a choking hazard while kids are jumping. Other items causes damage to the unit.

    7. If you have a generator on your order, please plan accordingly and check gas level every couple hours. If the generator will be running for over 6-hours, please purchase extra gas to have on hand if needed. There is a red gas indicator on the top of the generator showing how much gas remains.

    8. NEVER UNDER ANY CIRCUMSTANCES are you permitted to the  use any sort of soap, baby oil, or other substances to make the slide ‘faster’! Not only is this a safety hazard but it will also damage the inflatable! This is considered INTENTIONAL damage and will be subject to a repair fee.
Hygiene

Cleanliness & Care

Are the inflatables clean?

Yes, very! We use MATT-KLEEN disinfectants to clean and sanitize our inflatables after every rental. As we clean them, we also do a thorough safety check so that each customer gets their inflatable in a pristine and safe condition. Q: What happens if we spill on the units?
We ask that customers provide garbage cans near the inflatable to prevent messes. If a spill is made, the customer MUST clean it immediately using cleaning supplies, such as 409. This excludes Silly String, Which is NOT allowed in our equipment! If Silly String is used in or on an inflatable unit, permanent and irreversible damage WILL occur, and the renter is responsible for up to 150% of the replacement cost of the unit!

What happens if something is spilled on the unit?

We ask that customers keep garbage cans near the inflatable to minimize messes. If a spill occurs, it must be cleaned immediately using a household cleaner like 409.

🚨 Silly String is STRICTLY PROHIBITEDSilly String causes permanent, irreversible damage to inflatable units. If Silly String is used in or on any inflatable, the renter will be held responsible for up to150% of the unit’s replacement cost.
Can we tape signs or decorations onto the unit?

No — duct tape, masking tape, or tape of any kind is not permitted on inflatables. Signs must be placed on chairs, tables, boxes, or boards in the ground — never attached to the inflatable.

⚠️ Cleaning FeeIf tape is found on an inflatable unit, a $50 cleaning fee per unitwill be charged to the renter.
Extras

Concession Machines

How do I get more supplies for a concession machine?

If you need additional supplies after making a reservation, call us at 832-643-2428 or reply to your confirmation email requesting extras.

Online bookings include supplies for 50 servings. Additional supplies are available for purchase at an additional cost.
Are the concession machines clean?
Absolutely! We clean our machines thoroughly after every event using food-safe cleaners and disinfectants. Our goal is always clean, safe, and delicious fun.
Will I receive instructions on how to use the concession machine?
Yes! Our delivery supervisor will walk you through a full demo on how to operate your rented concession machine before leaving your event.
Community

Parks & Non-Profits

🚨 Park Caution
Park security can shut down your inflatables if you don’t obtain explicit permission in advance. Always contact the Parks and Recreation Department before booking.
Do you deliver to parks?
Yes! Most parks require an insurance policy of up to $1 million. You’ll need to schedule with the Parks and Recreation Department and have them listed as an additional insured on our policy. Certificate of insurance (COI) can be prepared and provided to the park for an additional fees.

After you’ve made a reservation and paid the deposit, let us know where to send our insurance form. Every park has different requirements, so find out their preferred fax or email address in advance.

Most parks require generators to power up the inflatable unit, please inquire with your park management for details.
What if there's no electricity at the park?
If you’re near an outlet and have permission to use it, we’ll plug in there. If no power source is available, you’ll need to arrange a generator rental. We recommend confirming power access with the park before booking.
Do you work with non-profit organizations?
Absolutely — we love supporting non-profits! Schools, houses of worship, hospitals, and similar organizations are welcome. Proper documentation is required, and your organization may qualify for a discount. Contact us for details!

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